A commercial refrigerator that doesn’t work is a nightmare for any business owner. Too much wasted money, potential loss of revenue, and potentially putting customers off buying your products. However, a commercial repair service will help you get back up and running quickly without the expense of buying a new refrigeration unit and all the hassle.
To help avoid these sorts of issues, you must work with reputable commercial refrigeration repair experts. And here are five ways to find them.
Consider Their Reputation
When you need commercial refrigeration repair, you want to make sure that the company you choose is going to be able to handle the job right. You don’t want your business’s reputation on the line—so look at their reputation!
Do they have a good rating on Google, Facebook, or any other online review system? If so, great! But if not, how many reviews do they have? What do those reviews say? Even if they don’t have many reviews yet, ask for recommendations from people who use them.
If you want to go even further, check out their website. If it doesn’t make sense and isn’t easy to navigate, then maybe it’s time to find someone else to help you with your commercial refrigeration repair needs.
Consider Their Training and Experience
Some companies will claim that they are experts in refrigeration repair, but if they don’t have the proper training, you can be left with a major problem.
You should also consider whether or not the contractor has experience with your refrigeration system and what type of equipment they use on their trucks. The best contractors will have experience working with all refrigeration systems and equipment, while others may only be able to repair specific models.
Look for a company that has been providing its services for at least five years. Suppose they haven’t been doing this business long enough to have an established portfolio of satisfied customers. In that case, they likely won’t be able to handle your job without creating problems or requiring additional time.
You should also ask how many years ago their previous employees left the company. If it was more than five years ago, the new employees might not be as experienced as those who were there when it was founded. It could lead to delays or complications in your project’s completion date.
Consider Their Availability
When looking for commercial refrigeration repair, you should consider the availability of the service. After all, if a company is available only during certain hours of the day or week, it might not be worth your time and money to call them for service.
If they have a limited number of technicians who can repair your problem, it’s probably not worth the call. Also, if they don’t offer 24/7 service, that’s a red flag. You’ll want to know that they’ll still be there for you if you call them at 3 AM on a Sunday or during a snowstorm.
You might think you need to send your commercial refrigerator to a repair facility in another city or state, but don’t do it. Ideally, they should be as close to your business as possible. If a repair facility is located in a different location than your specific business, it cannot be easy to coordinate repairs and maintenance with them. The best way to find a commercial refrigeration repair service close by is to contact local businesses that provide these services and ask what they recommend.
When looking for a commercial refrigeration repair company, you should consider transparency in information. It means that you should be able to get in touch with the company’s contact information and find out if they offer any discounts or other perks. It’s also a good idea to ask if they have any special programs or offers for people who work with them regularly.
A company that is transparent about its pricing will also let you know its monthly fees before you sign up. This way, you’ll know your monthly expenses before you start working with them on any projects. Ensure the price quoted by the company is reasonable, especially if they’re quoting an hourly rate rather than a fixed-price quote for services beyond what’s included in their initial estimate of costs for materials and labor required for your job project (for example, if there are parts that need to be ordered).
Suppose a commercial refrigeration repair company does not provide this information upfront. In that case, it may be a sign that they are not as knowledgeable or experienced as you thought.
Consider License and Certification
When you’re looking for commercial refrigeration repair, you’ll have a lot of choices to make. You don’t want to hire someone who’s not licensed or certified to work in your industry. That’s why checking any potential vendor’s license and certification status is important before giving them your business. Check the license to ensure it comes from a reputable entity like Environment Protection Agency.
If they don’t have the right license or certification, they may not be qualified to do the work you need. It could also mean the commercial repair company is not very good at what they do—and who wants that?
When it comes to licensed professionals, there are a few things to look out for:
- Make sure that the company has a current license. It will help ensure they follow all laws and regulations regarding their work in your area.
- Check if they have certifications or awards from other organizations or companies. It can help you determine whether or not this company is truly committed to providing quality service.
It’s best to do your homework when looking for someone to handle your refrigeration repair needs. Search a few different ways, ask around, read reviews and take advantage of the resources on the internet. Don’t buy online unless skilled personnel has advised you. A healthy business relationship starts with good communication and even more research!