If you’re planning to launch or already have an e-commerce site based on WordPress, chances are you also want your customers to have the option of speaking with you live as well. Adding free live chat to your WordPress website can be done in minutes, regardless of whether you’re using WordPress’ default software or another web platform like Drupal, Joomla!, or Magento. In this article, we’ll take a look at the various options available and help you choose the one that best fits your needs and preferences.
Introduction
Free live chat for WordPress sites lets users connect with your support team without leaving your site, for a seamless and smooth user experience. We’ll walk you through everything you need to know about setting up a free live chat for your website and integrate it with every major eCommerce solution out there. Let’s get started!
What do you need?
First and foremost, you need a website that runs on WordPress. From there, all you need is a web host (where your site lives online) and a chat service (which lets you talk with customers on your site). For today’s exercise, we recommend installing LiveChat: they have a great reputation for being beginner-friendly, and their prices are very reasonable.
Begin installing on your site
Start by installing WP Live Chat Support on your site. It’s available for purchase through CodeCanyon and comes with instructions for installation via a plugin or a manual installation process. Although there are other live chat plugins available, we recommend WP Live Chat Support because it’s one of only two live chat plugins that work with all three major WordPress hosting platforms: cPanel, Plesk, and DirectAdmin. The other is Wp Helpdesk, which requires cPanel as its platform of choice.
Configure LiveChat plugin
To install and configure LiveChat, log into your WordPress dashboard, then select Plugins > Add New. In Search Plugins, type LiveChat, and click Search Plugins. Then, click Install Now for LiveChat – live chat with your customers. After that, navigate to Setup > General Settings (at right), and select your company information (brand name and logo). Fill out everything else on that page.
Final words
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How to Add Chat to Your Website with HTML
If you’re running an online business, chances are that you want to find ways to better interact with your customers and make it easier for them to get in touch with you if they have questions or problems with their orders. Adding live chat functionality to your website can help accomplish both of these goals, so we’ll take a look at the different types of live chat available to you as well as how to add chat to website HTML this functionality using HTML code on your site. You’ll be able to see exactly how easy it is and get started right away. Let’s get started!
Getting started
A chat tool is an incredibly handy feature to add to your website. If your site is business-oriented, a chat tool can help you boost conversion rates and increase engagement. For example, if a user has questions about a particular product or service they’re interested in, offering chat capabilities allows you or other agents on your team to offer immediate support.
Adding the code
You can add chat functionality to your website through a variety of methods, but one of the simplest is adding it directly into your webpage’s HTML. You can do so by inserting some simple code into your page, as outlined below While there are many different ways you can add chat to your site, embedding it directly into your web pages via HTML is one of the easiest and most effective options. With just a few lines of code added to your site’s homepage, you can have real-time text chatting functionality on your site in no time at all! It might seem complicated at first glance—but don’t worry! This tutorial will walk you through each step and help you get started with setting up an embedded chat on your site.
Creating a user account
To add chat functionality to your website, you’ll need a user account. Registering for a new account is easy—all you have to do is create an email address and password and confirm your email address by clicking on a link that’s sent out automatically. Next, click on Register and fill in all of your profile information; once you hit Register, you’re free to start adding people in real-time!
Sending messages
Before you can add chat to your website, you’ll need a means of sending messages from your site. This can be accomplished using a third-party service like Google Hangouts or Slack, or you can use an integrated service that includes chat as part of its offerings. Some popular services include Rocketr and Intercom, both of which have APIs that enable developers to implement chat into their websites and apps.
Controlling access
There are many ways you can grant access to your site’s chat capabilities. You may want to create private chat areas that only specific groups of people can enter, or you might give visitors access on a per-chat basis (i.e., allowing them into only one group chat at a time). To do any of these things, you’ll need permission control logic for restricting who has access to your website and what kind of access they have.
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