According to the latest census, almost 85% of businesses in the USA rely on technology nowadays.
We all know that technology presents challenges at times, and we can often resolve these ourselves. However, some tech challenges present problems that are way beyond the realm of a DIY fix.
Information technology support and services can be outsourced to the best professionals in the industry. It is important for businesses to have a cyber security for business plan that will prevent data loss from occurring. Outsourcing can help companies avoid these losses because experienced IT firms are well-equipped to take care of them.
In times like these, your employees need the help of Managed IT Services to keep them up and running. For many, hiring an in-house team helps orchestrate these fixes, but when you’re managing remote workers, it’s hardly an option.
Thanks to the benefits of outsourcing information technology, any business can survive and even thrive, regardless of the challenges you face. Keep reading to find out how.
1. Keep Up With Changing Times
The first business computer came to light in 1951, it weighed 16,000 lbs. and could process a thousand calculations per second. By 1985, a desktop version of this giant became available, capable of pulling off 8 million processes every second.
Nowadays, you can hold a tech device that completes over 3 billion instructions per second in your hand. This smartphone technology is only getting faster too.
This simple comparison shows how tech is evolving ever more rapidly as time progresses.
When you consider this, there’s a good chance your business’s ideal suite of technological solutions is available somewhere, and your competitors could already have their hands on it.
In today’s competitive business environment, you need all the help you can get if you want to forge your way ahead.
Outsourced IT Helps You Get Ahead
You don’t have the time to research every innovation to find out which ones you need to move into a different league. Yet, it’s foolish to ignore the many advantages that new technology offers your business.
Managed IT services team members do have the time to research the best options for your business, and they will find your ideal solution. Professional managed IT services are the right choice for your business. The professionals of these spheres will help you to solve any problem regarding IT technologies and it’s the main reason why they have become so essential for nowadays businesses. The outsource technical support team will respond to you 24/7, so you do not need to have an in-house IT specialist, though you will have IT support anytime and everywhere.
These professionals stay updated on all the latest tech and how it can benefit their clients. It’s part of the service they offer.
They also hire expert network, IT support, computer, programming, and web development professionals who have intimate knowledge of all the latest, greatest technologies.
They train these individuals to the highest possible level so that you can benefit from their expertise and knowledge. With all this tech ‘firepower’ at your disposal, you’re bound to discover ways you can make it to the front of the pack in your industry.
2. Make the Most of Innovation
Chances are, you wouldn’t know how to make the most of your new technologies even if you had them at your disposal. With an expert team of IT professionals by your side, you needn’t worry about this, either.
These people are adept at strategizing and planning ways that your business can benefit from the tech at your disposal. They’ll investigate your existing systems for inefficiencies, and propose novel solutions to improve these. They can also assist in CRM software comparison reports if your business is interested in having one. Additionally, they know better how CRM software works. They understand the features of different business software solutions to determine what is right for your business.
Combined with their knowledge of the latest upgrades, add-ons, and apps in the realm of technology, this is a winning formula for any business.
Personal Service and Solutions
Once they’ve investigated your options, they’ll implement the exact systems you need for business success. There’s no trial-and-error period when you implement these software solutions.
Not only will these enhancements offer improved operations, but they’ll help you save money too.
You might think an in-house IT team can do all the above and more. They can, but it’s rare for a small team of tech professionals to find time for creativity in amongst all their daily tasks. That’s why you need professional IT helps from a company like Emerald City Solutions.
It might also seem that your in-house team is more committed to your business than an outsourced company. Yet, these hired hands can always find another job.
To an outsourced IT provider, you’re a valuable asset in an increasingly competitive industry, so they’re committed to offering you the best service in town.
3. Outsourcing IT Is Affordable
The next question on your mind probably concerns the cost involved in having all this expertise on tap. Hiring an in-house team comes with a fixed monthly cost, while your IT provider’s bill can vary from month to month.
However, when you go with IT outsourcing, you’ve got access to the full spectrum of IT professionals for only a fraction of the cost. If you were to hire an in-house IT manager, you could expect to pay them around $88,000 per year.
Plus you’ll incur costs for onboarding them, regular training, and providing them with benefits. You’d also need to supply them will all the tools of their trade, plus office space. With outsourced IT services, you don’t incur any of these extra costs.
Unless you’re an IT guru yourself, you’ll never know if you’re hiring the right people for your IT team, or if they’re suitably qualified for the job.
As soon as they’ve gained some experience and training in your business, there’s a good chance they’ll find a better-paid position and head for the door.
When this happens they’ll take all your industry knowledge with them, as well as sensitive information about your database. You’re left with all the hassle of finding and training a replacement.
A Simpler IT Staffing Solution
With information technology outsourcing, you eliminate all these staffing hassles and uncertainty. Your IT services provider has all the know-how to hire the best people for the job and keep them trained in all the latest technologies.
If your regular technician leaves, there’s always another equally qualified one to fill their shoes.
Are you worried about giving an external company access to your data? You can rest assured that only high-level, trusted employees will ever get a look at your sensitive company information.
No outsourced IT provider could survive if they allowed one of their clients to experience a security breach.
The best part is that these vendors offer flexible, scalable packages according to your current needs. You only pay for the services you need.
When you want them to perform a special project, or you need something extra, you can pay a little more for those aspects.
4. Enjoy Round the Clock Service
Your in-house team of IT professionals only works during office hours. They also go on vacation, and occasionally take a sick day.
So, there’s always the risk that you can’t get hold of them when they’re most needed. If you must call them into work during their time off, you’ll need to compensate them at overtime rates.
IT support services never take time off. They offer round-the-clock service and might even employ team members in different time zones, so none of their customers ever goes without help.
Alternatively, their employees work shifts to ensure you get the help you need when you need it.
5. Remote Services and Support
Thanks to remote capabilities, external IT services can cater to your technological needs from anywhere, any time.
They can assist remote employees at their desks by viewing their screens and taking control of their systems. In this way, they can also assist with training when needed and help iron out any glitches with new software.
They’ll answer any questions over the phone and ensure your employees avoid unnecessary downtime due to misunderstandings or inexperience.
Most importantly, outsourced IT professionals constantly monitor your systems for security issues, bugs, and glitches. They’ll sort out all these issues as soon as they spot them.
This proactive approach means small problems need never evolve into major issues for your business. System updates also take place after hours, so your employees don’t waste time waiting for their computers to install these necessary enhancements.
6. Outsourcing Information Technology Offers Superior Security
In the same way, your outsourced IT team installs and updates all the latest security features on your servers and remote computers. This prevents opportunistic cybercriminals from gaining access to your confidential information or your database.
Cybercrime poses a real threat to every business in modern times and without these measures in place, they could easily infiltrate your systems with viruses and malware or steal your sensitive data.
Every business must back up its data daily and store it in a secure location. Unless you do this, you could easily lose days of work due to a tech failure or natural disaster.
Outsourced IT providers store these backups in a secure, offsite location that keeps them safe from these incidences. This is a much more cost-effective way to secure your important backups than by building your own secure facility.
Thanks to these extensive safety and security measures, an IT support company can guarantee that data will remain secure and protected in almost any circumstances.
In the unfortunate event that something does go wrong with your business premises or hardware, you can quickly go back to where you were before disaster struck.
7. Boost Your Business Growth
With a reputable and experienced outsourced IT services provider at your side, you’ll enjoy several other related benefits to your business. These are:
An outsourced IT company is an always-on service that can help you get ahead in your industry. Their skills extend beyond the realm of straightforward IT to security management, risk assessment, data retrieval, storage, and organization.
Their skills ensure you’re always running the most efficient and cost-effective tech solutions for your business. This limits downtime, improves your budgeting, and puts you in a better position for ongoing planning.
Thanks to these measures, you can say goodbye to irritating tech issues like bugs, glitches, and user errors. In its place, you’ll find improved productivity and increased efficiency, especially if you’ve been running outdated, inefficient systems.
Enhanced Employee Productivity
Employees quickly become frustrated and demotivated when they’re faced with constant tech hassles. Slow, underperforming software and hardware make it difficult for them to meet their targets and deadlines.
When things run smoothly, you’ll find your employees experience much greater job satisfaction and engagement. With IT services to resolve issues quickly, they needn’t waste time trying to fix errors independently, and they can better focus on their tasks.
Improved Customer Service
Your IT issues can affect your customers too. Outdated, dragging systems slow down your service levels and query resolution capabilities.
When you upgrade to more efficient technologies, like fast wireless connectivity, seamlessly operated software, and easy-to-manage phone lines, your service levels skyrocket.
That means happy customers, positive service ratings, and ultimately more sales. When satisfied customers spread the word about your fantastic service levels, they attract more customers to your business.
8. Stick to What You Know Best
Most business owners never have any knowledge of what’s going on with their IT systems until something goes wrong.
The last thing you need is an IT problem to cause more disruptions in your hectic schedule. You’ve got enough on your plate without having to worry about the details of how things get done, as long as they happen on time.
IT outsourcing is the best way to free up your time, so you can focus on making the most of marketing, managing, and growing your business.
With a team of outsourced IT professionals at your service, you never have to worry about IT problems again. If an issue does arise, they’ll sort it out before it disrupts your business.
Outsourced IT support services are an invaluable partner when it comes to maximizing your time and forging ahead with your business goals. The sooner you get them on board, the better.
Harness the Power of Tech
Outsourcing information technology is fast becoming the most accepted IT solution in the business world. That’s because it quite simply makes sense thanks to rapid developments in the realm of technology.
Would you like to find out more about what technology can do for your business? Browse our blog for all the latest information on telecommunications, computing, and innovation in the world today.