Online communication tools are a broad label given to apps, tools, or SaaS-based portals that allow teams to collaborate and talk to each other—irrespective of their location. Online communication tools are important for teams as they bridge the gap between remote and traditional in-person work. Most online communication tools combine functionalities such as chat, instant messaging, screen sharing, audio/video conferencing, and file sharing in one application.
These online communication tools not only play a great role in boosting your productivity by improving internal communication, but they also make it easier to get your work done by allowing you to share information quickly and automating repetitive tasks. 96% of people think the businesses they deal with could improve when it comes to communication and project management. 86% of employees and executives cite ineffective communication for workplace failures. But unfortunately, most of the businesses end up using useless apps or too many communication apps creating information silos. A study points show that 22% of businesses that primarily communicate with their clients using an online tool rate their project efficiency as “Excellent” against 12% of businesses that primarily communicate with their clients via email. A good online communication tool should easily integrate with your existing tech stack, and be easy to use.
We have identified the 10 best online communication tools that will help teams to boost their productivity by making their communication effective.
Clariti brings all communications to one place including emails, chats, calendar events, to-dos, and calls. Clariti also connects all related communications as if it is one conversation. There is no need to shift between many apps and there is no need to stress trying to remember all the connected conversations in memory. Clariti eliminates the need to search across many apps looking for information and makes it very easy to see the big picture without any effort. Clariti allows you to put any item such as email, conference chat, social feeds, and To-Do inside TopicFolder. All the subsequent related conversations are automatically stored in that TopicFolder. A few months down the line, when you want to go back and refer to a prior conversation or file, all you have to do is look inside the relevant TopicFolder. In Clariti, no matter what was discussed and when it was discussed, you will be able to see the big picture in one view. This is not possible with other digital communication apps.
Clariti is ideal for small and medium businesses to boost team collaboration and drive productivity. It is securely hosted on Amazon Web Services, providing total reliability, 100% uptime, and trusted security of all your workday data. Clariti is a free cloud-based tool that can be accessed from anywhere with a browser and internet connection.
Beekeeper is cloud-based employee communication and collaboration solution optimized for remote and field workers. It supports omnichannel communication tools for mobile workforces. Users can send group messages, conduct surveys and share news and other updates. A built-in chat messenger enables employees to chat with their peers as well as share documents, images, videos and links. Certain responses within the chat messenger can be automated using trigger-based workflows. The solution offers a dashboard that can be used to track real-time employee engagement scores, measure internal communication KPIs and view survey results.
Jive Interactive Intranet is a cornerstone of the modern digital workplace, a central hub for internal communications, employee collaboration, organizational knowledge, documents and more. Many leading companies worldwide rely on Jive to keep their employees including remote and deskless workers connected, informed and united. With its highly engaging user experience on both desktop and mobile devices, Jive drives increased intranet adoption, employee satisfaction and productivity.
SweetHive is the first cloud platform based on matrix collaboration. It is designed to manage all the people, from colleagues, clients and suppliers through both a single channel and selective communication. Thanks to its hierarchical structure, SweetHive allows you to have 360° views of the contents, from general to detail. That permits you to be focused on your business without missing anything important, even if you are working from home. No more emails and chats, only one unique thread.
- IC Source
IC Source is a cloud-based on-premise solution designed to help businesses manage internal communications through content sharing, employee connectivity, collaboration and networking. Key features include knowledgebase management, employee recognition, live chat, mobile intranet, access controls/permissions and content management. This online communication solution comes with discussion forum sites to facilitate collaboration within the organization. Additionally, employees can share various content types across the platform such as contact information, policies, files, goals, company holiday parties and more.
Happeo is an intranet software focused on improving internal communications. It integrates exclusively with G Suite and provides users with content management capabilities, employee engagement analytics, permission management to the rest of the Google tools suite. Happeo brings together an intranet, collaborative features and social networking into one unified solution.
VidyoConnect is an enterprise communication solution for hosting secure meetings online. It is designed to streamline brainstorming, problem-solving, and collaboration among teams of all sizes. Teams can access huddle rooms, meeting rooms, and boardroom experiences. In-meeting features include a dark mode for low-light environments, content and link sharing, meeting recording, group text chat, and more. Several deployment options are available including on-premise, on private or multi-tenant clouds, or hybrid. It can be used on desktops, tablets, and mobile devices using the VidyoConnect app.
The RedFlag platform enables administrators to deliver real-time alerts and notifications to groups of all sizes via email, SMS, voice call, social media, intranet, signage, and more. Its two-way communication module enables recipients to report problems and ask questions. It comes with mobile applications for Android and iOS and facilitates integration with Excel, Outlook, Yammer, and Microsoft Azure.
Smarp is a cloud-based communication platform designed to help businesses manage employee engagement and share information with external and internal stakeholders. The solution comes with a news feed functionality, which lets employees subscribe to various topics and view news or industry trends.
theEMPLOYEEapp is an internal communications solution that enables businesses to engage with employees and share important information on a centralized platform. It provides mobile applications for Android and iOS devices, which helps professionals add upcoming events on personal calendars, interact with colleagues and stream videos, even from remote locations.
If you are a small business looking to boost team morale and productivity, implementing an efficient online communication tool is the key. We hope this list of online communication tools will help you to create a more collaborative, creative and communicative environment for your team. So go ahead and try out some of the tools.